Peebles Hydro

This was a very old building with lots of history and they had the history through out the building for you to read and see pictures which is a great idea although the building is very old it has been modernist over the years and looks lovely although there is a lot more work needing done on the building inside and out. We went as a family with our dogs, and they were welcomed in most of the staff were amazing especially the restaurant manager Colin, he always went out his way to make sure you were accommodated, and when there was any issues he quickly resolved them, our first evening there and the food was amazing there was an area for us to have our meal out the way with the dogs, a bar area there so was really good our 2nd and 3rd day, there was only the no cocktail bar available for us with dogs, which was very small and having an elderly dog who lines there own space wasn’t the best place for her, the food on both these nights was not what we had the first night, the curry was not a curry, was edible but couldn’t actually say what it was, it was more like a microwave meal without flavour and wasn’t pleasant to look at one of our party had the chicken burger but wasn’t cooked properly, the restaurant manager Colin couldn’t have been nicer about this, the other staff in the no cocktail bar didn’t have a clue and one in particular was very abrupt after speaking to the manager, the first night in the no cocktail bar one of our party burnt there hand on a very hot plate the server didn’t say it was very hot and they didn’t have a clue how to deal with the issue of a burnt hand, just handed a glass of ice cubes and told don’t no what else to do.

The staff were exceptional very friendly and genuine .Facilities very good .Lovely atmosphere.Breakfast had everything you could need (you definitely won't need lunch) Bar had a lovely relaxing feel with excellent Friday a reasonable price .The pool and leisure facilities are top notch and the right temperature , my husband liked how they cater to mountain bikers and ease of access to Glentress it is also in a good location for pebbles town centre 5 to 10 minutes stroll .Family friendly hotel and as it was on the run up to Christmas lots of things for kids to do like find the elves hidden round the hotel .Would definitely come back.

The location and general ambience of the hotel is what makes it popular. Staff are always very courteous and happy to assist. Our double bedroom, whilst located at the back of the property with limited views, was clean, fresh and appeared to have been refurbished with a modern bathroom. Good choice of hot and cold food at breakfast; perfect for kick-starting your day.

The Room was very spacious with a lovely view. Good selection of breakfast foods too. The restaurants onsite had a good selection of different foods so we were able to experience different thigs during our stay. The pool & gym facilities were good. The surrounding area was perfect for a walk or bike ride. Overall we did enjoy our stay

The hotel is very well run and the staff are friendly and efficient. The pool and leisure facility was great fun for all the family.